Best Rate Guarantee


No Hidden Costs

No Need for Reconfirmations

Easily Manage Your Reservation

Guaranteed Lowest Internet Rate

 

PRANA’s Best Price Guaranteed

We guarantee you always get the lowest price when you reserve a room through an official Prana website… or we’ll match the lower price and give you an extra 25% discount
Here’s how it works:

  1. Make a confirmed reservation through official Prana booking website
  2. If you find a qualifying lower price for the same accommodations within 24 hours after making your reservation, and if we verify your claim, we will honor the lower price AND take an additional 25% off the room rate for each night of your stay.But before you do, here’s what you need to consider:
  • Have you already booked on Prana.com? Bookings on other websites do not qualify
  • Is the rate available to the general public? Rates that require membership or promotion codes do not qualify
  • Can this rate be booked on the Internet for the same dates? Rates may change at any time due to various factors. If you find a lower rate which is also available on our website at the same time, we will only match the rate, but a further 25% discount will not be applied
  • Does the rate include tax and service charge?
  • Can you show us the rate difference in our hotel’s local currency?
  • Is the difference less than 0.5% due to currency conversions?
  • Have you booked a package?
  • Does the alternative website offer you instant confirmation? On request bookings do not qualify

Still convinced you’ve beaten our best rate guarantee? Complete this Quick Claim Form within 24 hours of your booking and we’ll let you know the results.

Terms and Conditions Claim Form